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| Support |
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| Clareta provides Level-I and Level-II support to customers. |
| Clareta provides 24/7 support capabilities (email, chat, phone and co-browsing) which you can leverage for faster, more effective resolution. |
| Technical support |
| Clareta has well-defined processes for executing support contracts, based on SLAs we draw up with you. Support contracts may be time-based or issue-based. Various areas of technical support we provide: |
- Installation support
- Usage support
- Compatibility support
- Product in-depth support
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| Customer support |
| You can use our resources to provide fast and efficient customer support at cost-effective rates. This includes pre-sales product information, order information, price and general customer support. |
| 24/7 Enablement |
| Using an off-shore support resource lends an advantage of providing round-the-clock support at very low cost, and works well as competitive differentiator |
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Web Design and Development
